Start

Subject & Speaker(s)

8:00

Breakfast Reception

8:45

Welcome Address

9:00

The state of retail and how this community can evolve the industry

Rick Amari, Founder, Managing Partner, Columbus Consulting

9:15

The Retail (R) Evolution: Trends and Outlook

Dana Telsey, CEO/CRO, Telsey Advisory Group

10:00

Almost is Not Good Enough: How to Win or Lose in Retail

Andrew Jennings, Former CEO, Karstadt, Saks Fifth Avenue and Holt Renfrew

10:45

Coffee Break

11:00

The Use of Customer Analytics to Inform A Retail Turnaround

Mark Chrystal, Chief Analytics Officer, rue21

Developing and Delivering an IT Transformation Strategy for Unified Commerce.

Jaap van Riel, CIO, Talbots

11:40

Planning Assortments across Countries & Channels

Adrianne Kirszner, Global Head of Inventory Management and Planning, Coach

Balancing Digital Commerce alongside Bricks and Mortar

Greg Fancher, SVP, CIO, EXPRESS

12:20

Omni Channel Inventory Management and Allocation

Derek Durley, SVP MP&A, ascena Retail Group

Building/Renewing an IT Portfolio for the Future

Jeff Gragg, Interim CIO, Hostess Brands

1:00

Lunch

2:00

Supply Chain in the Unified Age

Jeff Girard, SVP Distribution & Logistics, DSW Inc.

A holistic view of the customer experience and how technology can enhance this in a unified commerce world.

John Zavada, CAO, Petco + Karen Beebe, CIO and SVP Operations, vineyard vines + Rick Amari, Founder, Managing Partner, Columbus Consulting

2:40

Reinventing the Customer Experience

Monika Nelson, Director of Global Experience/CXO, Mars Retail Group & Kate Gorman, Partner, Columbus Consulting

Solving the Order Management Conundrum

tbd

3:20

Coffee Break

3:40

Organizing for Success

Barrie Scardina, former President North American Retail, Calvin Klein

4:20

Transforming the Enterprise and Adopting new Practices and Technology

Laura Barrett, CEO, Soft Surroundings

5:00

Panel Discussion: The lessons we learned the hard way…

Kate Gorman, Partner, Columbus Consulting [Moderator] + Andrew Jennings, Former CEO, Saks Fifth Avenue + Laura Barrett, CEO, Soft Surroundings + Greg Francher, CIO, Express + Mark Chrystal, Chief Analytics Officer, rue21 + Barrie Scardina, former President North American Retail, Calvin Klein

5:45

Closing Remarks / Cocktails