Start

Subject & Speaker(s)

8:00

Breakfast Reception

8:45

Welcome Address

9:00

The Evolving Retail Landscape

Rick Amari, Founder, Columbus Consulting

9:15

The Retail (R) Evolution: Trends and Outlook

Dana Telsey, CEO/CRO, Telsey Advisory Group

10:00

Almost is Not Good Enough: How to Win or Lose in Retail

Andrew Jennings, Former CEO, Karstadt, Saks Fifth Avenue and Holt Renfrew

10:45

Coffee Break

11:00

The Use of Customer Analytics to Inform A Retail Turnaround

Mark Chrystal, Chief Analytics Officer, rue21

Developing and Delivering an IT Transformation Strategy for Unified Commerce.

Jaap van Riel, CIO, Talbots

11:40

Assortment and Merchandise Planning through a global lens

Adrianne Kirszner, Global Head of Inventory Management and Planning, Coach

Transitioning IT to an Innovation Contributor

Greg Fancher, SVP, CIO, EXPRESS

12:20

Bridging the Gap between Customer and Product

George Schmidt, SVP of Strategic Planning, Ecommerce & CRM, Frontgate & grandinroad

Unified System Renewals in 2019

Jeff Gragg, Interim CIO, Hostess Brands

1:00

Lunch

2:00

Retail Transformation and the Role of the Supply Chain

Jeff Girard, SVP Distribution & Logistics, DSW Inc.

A holistic view of the customer – how technology enhances your view

Rick Amari, Founder, Columbus Consulting

Karen Beebe, CIO and SVP Operations, vineyard vines

John Zavada, CAO, Petco

2:40

Reinventing the Customer Experience

Monika Nelson, Director of Global Experience/CXO, Mars Retail Group

Kate Gorman, Partner, Columbus Consulting

Unified Retailing – Lessons from Europe

Charlotte Kula-Przezwanski, Partner, Columbus Consulting

3:20

Coffee Break

3:40

Unified Commerce : Organizing for Success

Barrie Scardina, former President North American Retail, Calvin Klein

4:20

Transforming the Enterprise and Adopting new Practices and Technology

Laura Barrett, CEO, Soft Surroundings

5:00

Panel Discussion: The lessons we learned the hard way…

Laura Barrett, CEO, Soft Surroundings

Mark Chrystal, Chief Analytics Officer, rue21

Greg Fancher, CIO, Express

Kate Gorman, Partner, Columbus Consulting [Moderator]

Andrew Jennings, Former CEO, Saks Fifth Avenue

Barrie Scardina, former President North American Retail, Calvin Klein

5:45

Closing Remarks / Cocktails