This event is a bit special. Seriously. We only organize these events when there is a major shift in retail thinking that we believe needs to be discussed among industry peers in a way that is open, frank and healthy for the industry as a whole. Cool, huh? Do you work in retail leadership? Do you find value in hearing your industry peers’ experiences? Are you challenged by changing customer expectations and the operational desire for unified commerce? Well then you are in luck! This is the event you’ve been looking for.
19 September, 2019 | London
Everyone works hard, everyone is getting better and smarter, but is it enough?
What can we learn from the companies that are thriving in today’s retail environment, what are they doing that others are not?
Retailing isn’t just about selling product any more, it’s a complete and immersive experience with products, services and innovations all designed to engage and connect with customers.
As the customer experience and expectations change at the front of house, the planning and allocation team need to continually be one-step ahead of this to ensure that the inventory flows smoothly through the supply chain and ends up in the customers hands.
We look at some of the successes and failures of retailers outside of the UK/EU and examine what innovations they are applying successfully, and what lessons we can learn from their mistakes.